We Face TV Challenges and WIN

My goodness was yesterday a total pain in the butt and other places. Today, however, we kicked our challenges in the butt.

The cause of the frustration

Yesterday I mentioned it was really windy and that the satellite television receiver was damaged. Today it finished falling over. So, we had to call DirectTV. Lee couldn’t find the customer support number, so I found that. Much dialing, redialing, cursing, and knitting on hold ensued. Finally a guy answered. And after some combined effort and cursing, we actually got a repair scheduled for tomorrow.

Next, I wanted to watch football. The customer support person just said, in a chipper fashion, you can use the app! This set me off toward many hours of trying to figure out how to log in.

Then I discovered I needed to sign on to AT&T to get to the television app. No password or user info I had worked. So I got to enjoy another customer support person. At least they answered fast. After 20 minutes explaining that I’d give them my 8 digit passcode if I had any idea what it was, I got many things reset.

Next, I tried to log in with all the various numbers and letters I’d gathered. Everything I did required a text or email verification, half of which went to me and half to Lee. By this time, even I was getting testy. They make things so damned secure that legitimate users feel like they’re being interrogated. I kept typing in the special secret passcode the nice lady had set up for me, but I could not get in. Turns out they needed the shorter passcode that had reared up way earlier in the day.

At long last the DirectTV and AT&T accounts are merged. I know the username and password, not that dang passcode or the other passcode. I watched football. Ironically, I watched it on Paramount+ not the thing I took hours to set up. Can’t watch live TV on the app without the upgrade. Crap.

Today I also wanted to watch football. We had been unable to get the phone to stream to the TV on Bluetooth yesterday, also frustrating. So, today I got the game on my laptop. Woo! Then Lee moved a shelf into the house, found an HDMI cable, and got the thing to work. Ta da.

Not pretty, but it works.

You may be a millennial or younger person, which means you’ve been watching television on many different apps for years. You may find our challenges funny. But I have an excuse!

We never watch streaming services here at the ranch, because we don’t have good Internet. We can’t stream without using up our limited data. No 5G. No cable internet. No fiber. No nothing. So, we never had to set all this up before.

Now I have some choices for emergencies. I’m not gonna get Netflix until we have something more viable. But that was sure a lot of work.

Looking forward to tomorrow. Both the hot tub and the satellite dish should function! And maybe our sick relatives will be on the mend?

Author: Sue Ann (Suna) Kendall

The person behind The Hermits' Rest blog and many others. I'm a certified Texas Master Naturalist and love the nature of Milam County. I manage technical writers in Austin, help with Hearts Homes and Hands, a personal assistance service, in Cameron, and serve on three nonprofit boards. You may know me from La Leche League, knitting, iNaturalist, or Facebook. I'm interested in ALL of you!

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