Family Kudos

I just wanted to say how happy I am with the amazing job our little family team has been doing as we work together to build our Hearts, Homes and Hands (HHH) business over the past year plus. We each have contributed time, effort, and sweat to the endeavor. And it’s been quite a learning process! No doubt it will continue to be.

I rarely get to share decorative plants, so here are some I saw walking around our Austin neighborhood.

I encourage all the readers of this blog to also follow the HHH blog, which features lots of writing on elder care and health issues, along with business updates. That’s where you hear more from our chief hermit, Lee, too.

My contribution is helpful, but minimal, since I have another full-time job at the moment. I do the blog, maintain the Facebook page and LinkedIn, and write some newspaper articles. And I help with renovating our buildings by selecting materials and such.

On the other hand, Kathleen, Lee, and Chris have been working so, so hard that it’s been hard on their mental and physical health. Still they’ve kept going, and it shows by how much the business has grown!

Lee has become quite the financial analyst for a writer, or for anyone. He helps us see where we’ve been and where we’re going. His attention to detail awes me.

I’ve mentioned Chris and his work many times here, since I enjoy sharing rehab updates. His ability to design structures and then build them has been amazing to watch. The stairs! The crown molding! My bathroom! The ceilings! I can’t wait until he can have a team helping him, which will be a lot easier when the office is done. I’m really grateful for his patience and willingness to do this work.

And wow, Kathleen has done a yeoman’s job of getting us set up, keeping state-required records, training the initial staff, and recruiting customers. It’s really a job for more than one person, and it’s been hard on her! Many days she just comes home and goes to bed, unable to deal with anything else! I don’t blame her one bit.

I’m glad she’s got enough staff trained to help with the day-to-day operations of our business, because I know she will really be an amazing marketer when her time is less booked. Well, and when the pandemic makes doing things in person a challenge.

That’s the thing, we’ve done darned well to be still going after the past few months. I’m so grateful for all our talented family members, and for the great staff that is providing the much-needed personal assistance service to this county. Kudos to all.

Author: Sue Ann (Suna) Kendall

The person behind The Hermits' Rest blog and many others. I'm a certified Texas Master Naturalist and love the nature of Milam County. I manage technical writers in Austin, help with Hearts Homes and Hands, a personal assistance service, in Cameron, and serve on three nonprofit boards. You may know me from La Leche League, knitting, iNaturalist, or Facebook. I'm interested in ALL of you!

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