One of the things I like about the way Hearts, Homes and Hands does its business is that they do lots of nice things for the clients and staff. Every year, goodie bags and flowers show up out of thin air to give out to everyone.
Just kidding. Many hours are spent making those goodies. Last night, after a long day of work, Kathleen, Meghan, and CC showed up at the Hermits’ Rest to go into goody overdrive. I got to help, and even Lee measured some cocoa for fudge! (I picked and shelled a small bunch of pecans from the tree outside our office, but Lee ate most of them.)
Meghan and I made many, many pretzels dipped in almond bark and sprinkled with sugar. We got better as we went along. Everyone laughed at how I wanted to be sure every treat bag had the same number of treats. Well, MAYBE I enjoy divvying them up! (Hey, I spelled divvying right the first time!)
The other half of the crew made Kathleen’s special fudge recipe, which contains cheese product (you’d never guess). The microwave was going nonstop between melting fudge ingredients and almond bark. Good thing we have a big kitchen.
After the fudge was done, Kathleen made “trash,” which is her version of Chex Mix. It’s spicy! That’s mostly for the caregivers, since we don’t want to shock the systems of the clients.
We had so much fun making a mess, enjoying adult beverages (some of us), and telling stories to each other. I’d say the management team put a LOT of love into our gifts.
This morning, they discovered our fridge wasn’t quite cold enough, and the fudge hadn’t solidified. It got re-melted and put in the freezer for a while. Our poor saucepan was traumatized, but everything worked out, and after a good soak, that saucepan can cook Christmas foods.
Eventually, everything was all packed up and ready to be delivered by Kathleen and Meghan at some point today.
I’m really proud of them. They work SO danged hard, taking phone calls at all hours, filling out paperwork, supervising…trying to help team members better themselves…etc.
A personal assistance service is not an easy business to be in, since you tend to be surrounded by sick people, hurting people, grumpy people (and FUN people, too, don’t get me wrong) and doing your best to make their lives easier. Luckily, the great people on our team and the truly wonderful and appreciative clients make up for it. I’ve always felt that work that helps others is the best, and I think the Hearts, Homes and Hands team will agree.
I just wanted to say how happy I am with the amazing job our little family team has been doing as we work together to build our Hearts, Homes and Hands (HHH) business over the past year plus. We each have contributed time, effort, and sweat to the endeavor. And it’s been quite a learning process! No doubt it will continue to be.
I encourage all the readers of this blog to also follow the HHH blog, which features lots of writing on elder care and health issues, along with business updates. That’s where you hear more from our chief hermit, Lee, too.
My contribution is helpful, but minimal, since I have another full-time job at the moment. I do the blog, maintain the Facebook page and LinkedIn, and write some newspaper articles. And I help with renovating our buildings by selecting materials and such.
On the other hand, Kathleen, Lee, and Chris have been working so, so hard that it’s been hard on their mental and physical health. Still they’ve kept going, and it shows by how much the business has grown!
Lee has become quite the financial analyst for a writer, or for anyone. He helps us see where we’ve been and where we’re going. His attention to detail awes me.
I’ve mentioned Chris and his work many times here, since I enjoy sharing rehab updates. His ability to design structures and then build them has been amazing to watch. The stairs! The crown molding! My bathroom! The ceilings! I can’t wait until he can have a team helping him, which will be a lot easier when the office is done. I’m really grateful for his patience and willingness to do this work.
And wow, Kathleen has done a yeoman’s job of getting us set up, keeping state-required records, training the initial staff, and recruiting customers. It’s really a job for more than one person, and it’s been hard on her! Many days she just comes home and goes to bed, unable to deal with anything else! I don’t blame her one bit.
I’m glad she’s got enough staff trained to help with the day-to-day operations of our business, because I know she will really be an amazing marketer when her time is less booked. Well, and when the pandemic makes doing things in person a challenge.
That’s the thing, we’ve done darned well to be still going after the past few months. I’m so grateful for all our talented family members, and for the great staff that is providing the much-needed personal assistance service to this county. Kudos to all.
Last night I went to the Cameron Chamber of Commerce banquet. When you are in a bunch of organizations, as well as more than one business, that’s a member, you sort of feel like you have to go. Since Hearts Homes and Hands was a Gold Sponsor, we got to sit up at the front of the place, which I’d never done before (never having spent the money to sponsor anything). At the event, I learned lots of ways to get things going and make small towns better. The first one was the most fun.
Lee, Kathleen, Chris and I were the HHH representatives, but we invited two of my Milam Touch of Love Board members to come, as well (wish we could have invited them all). It was nice to bring Jean Schara and Mark McKibben along with us for a fancy meal and some beverages. (Once again, though, there was nothing for non-drinkers in the wine and cheese time before the meal.)
At the end of the evening, the Chamber gives out awards to citizens and groups. After the big awards, they give out Excellence Awards to groups or people who didn’t quite make the cut, or aren’t in the in-group of Cameron movers and shakers, which is who usually gets things (not complaining, just noticing). In fact, Lee won one of these last year for our work renovating houses and buildings in the community.
It was really great, then, to see the look on Mark’s face when it was announced that Milam Touch of Love received an award for the work we have done for animals in the area. Jean had a clue something was up, because I’d told her it would really be a good idea to reschedule her Facebook Live event for her essential oil business. Mark just showed up for the food and friendship, but hooray! We were recognized. Both Jean and Mark have spent SO much time, effort and money for the group. It was great to have them join me.
ALL the volunteers and donors for MTOL are part of the recognition, though, because, as with all nonprofits, it takes a lot of work to succeed. I am really proud of them.
Remind Them It Doesn’t Suck
I have to admire Judge Young, who has been personally dragging the county into modernity by courting businesses and proposing things that disrupt the status quo. He spoke for “two minutes” at the banquet, and reminded everyone how much good has happened in the past couple of years.
He’s not kidding. All sorts of solar power companies are moving in, and I can’t complain about that. We in Milam County are also some sort of bitcoin mining capital of the country, and wile I’m not the biggest fan of that sort of thing, it does bring in jobs. And while a lot of people complain about moving the city offices to the former hospital in town, it WILL provide opportunities for new businesses to come in and make downtown Cameron an actual destination.
I hope he perked up a few people…
Bring in a Motivational Speaker
Another way to perk up a town like Cameron is to get the movers and shakers to think differently. So, this year, Melanie Reed brought in a young woman who has worked with small towns throughout Texas to improve their images and such.
Sarah O’Brien had actually done her homework, and presented a talk that wasn’t just ideas, but had concrete suggestions. She’d taken a tour of the town a few weeks ago (including the Pope Residence – so THAT was the lady who Melanie dragged through our construction zone).
One thing she said, in a talk about Lee’s favorite topic of mindset, just geared toward small town leaders, was that to get people to be positive about Cameron, we have to be positive. I saw myself and my blog about potholes in that one! Oops.
You do hear a lot of folks around here saying how hard it is to get good people to work for you, how the poverty mindset has made the citizens unmotivated to do better, etc. I see how being more positive might very well rub off! I’m going to make an effort to portray Cameron more positively and to continue to work to make it a place where people enjoy living.
Hey, at least I’ve helped increase the population by about ten people at the moment, some of whom are eating LOTS of donuts (the construction guys) and all of whom are buying things here! Thanks to Canova, Martha, Mike, Kathleen, Chris, Jim, Nicole, and Easton for saying yes to Cameron, even if you aren’t all here forever.
It’s fun being part of a small town trying to re-invent itself. No one gives a flip about me in the leadership of Austin, and that anonymity is nice, but it’s also nice to feel heard here in Cameron. I say YES!
Getting in touch with your emotional truth, by processing feelings to improve the human condition in the 21st century. Living out loud by my motto,"Triumphing over Trauma" 🌈
In light and in shadow, always with ❤