Book Report: The Leader’s Guide to Unconscious Bias

Rating: 5 out of 5.

At least you get a lot of reading done in bad weather! I zipped through the second of the unconscious bias books I bought to review for work. The Leader’s Guide to Unconscious Bias: How to Reframe Bias, Cultivate Connection, and Create High-Performing Teams, by Pamela Fuller and Mark Murphy with Anne Chow, is from FranklinCovey, the business consulting firm. That turned out not to be a bad thing.

Their format made the book interesting to read, and I was surprised how helpful some of their simple charts and learning aids were. Plus, the authors shared lots of detailed and varied stories about how they experienced unconscious bias, from the giving and receiving sides.

The business focus helped the focus stay on doing concrete things to address these biases and make the workplace better. I enjoyed the examples from different types of businesses, too.

Each short and info-packed chapter is followed by exercises that I didn’t find annoying or stupid. It’s pretty obvious that these folks know how to teach adults and engage them.

I had a few aha moments about areas I can work on. One of those is working with neurodivergent people. I plan to look for more resources to help me find ways for teams and individuals to do their best work with fewer frustrations.

An interesting passage on being careful about cultural fit interview questions

On the other hand, I saw some areas where I feel like I, and my employers, are doing a really good job with hiring and employee inclusion. Of course, we can all do better, but I think it’s a wonderful challenge and I enjoy working with our diversity and inclusion initiatives. It feels like a tangible way to make things better for all of us.

Author: Sue Ann (Suna) Kendall

The person behind The Hermits' Rest blog and many others. I'm a certified Texas Master Naturalist and love the nature of Milam County. I manage technical writers in Austin, help with Hearts Homes and Hands, a personal assistance service, in Cameron, and serve on three nonprofit boards. You may know me from La Leche League, knitting, iNaturalist, or Facebook. I'm interested in ALL of you!

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