No day is great when the first thing you see is a bright blue screen on the new laptop you’ve only had two months. And yes, that’s what greeted me this morning, when I came down thinking I had 2.5 hours to work on training stuff.
Instead, I spent 2.4 hours on a tech support call, repeatedly rebooting and having to enter a giant, endless passcode. I became cranky. When the young man informed me I had to reinstall the operating system and could do it only if I had a USB drive of a certain size, I became vexed. Of course I threw out all my old Planview drives and only have the giant one where I brilliantly store all my backup files. It was too big.
Now, I know how hard that job is and that they are reading from a decision tree and actually have no clue how computers work. I know the guy was trying while he repeatedly had to consult various things. But I also had to work.
Of course my colleague on an Asian subcontinent had pinged me long before I came downstairs, so I had to help her while on the phone with the other guy. One big happy family, since we work for them same company. I got her going. Then the OTHER fellow I’m working with on that project needed help.
I was really patient, for me. But in the end, someone has to come work on the laptop in person. So glad I spent extra for that. This means all blogging will be done on the phone for a few days.
I will stop with the whining and summarize that today was very long. The woman who pinged me before I came down to work was still asking questions when I was trying to work with the horses.
Not All Bad
The day had good points, though! The Pool of Dreams finally saw some more action today! An electrician came to get all the power for the equipment set up. He couldn’t get the wiring to the part of the garage where the fuse box is, so he will have to come back.
I was relieved to get this done. The plaster is supposed to be Friday. We’ll see.
I have more to share that’s somewhat cheerful but I’m tired of typing on the phone. I’ll be back soon.